LLS Password policies

All LLS passwords should:

  • Contain 8 characters or more
  • Not be easily guessable (common names or the word “password” won’t be able to be used)

Passwords expire every 180 days (90 days for certain Exeter student information system access). Password histories will be kept so that the previous seven passwords used on a system can’t be recycled. See information below for detailed instructions on changing passwords.

Passwords are required to access:

E-mail [firstname.lastname@lls.edu -- important announcements are sent to this address]

  • Changing E-Mail (LDAP) password

    1. Using a web browser, visit http://mail.lls.edu. 
    2. Enter your e-mail user name (last name, first initial up to eight characters) and your e-mail password.
    3. Click the Options tab and then select the Global tab underneath and then select the Change Password link
    4. Enter your old password and then enter a secure new password and repeat the new password where indicated and click the Save button on the right.
    5. Be sure to check that you get a confirmation on screen that the password was changed.
    6. Keep in mind this password change will affect the password you use to log in to the wireless network (Cisco Clean Access).
  • A secure password should contain a minimum of 8 characters comprised of a mix of numbers, upper and lower case letters, and (optionally) special characters.
  • Lost password? Use this form and be sure to include a phone number. Resetting your e-mail password may take up to 24 hours.
  • Need to update your Outlook settings? Learn how »

Novell network [for accessing H drives, campus printers, etc]
The Novell network is set to automatically remind you every six months that your password is about to expire. At that time you will have a number of “grace logins” that will permit you to still use Novell without changing your password. Once you use up these grace logins, your account will lock which will require you to contact ITD to have it unlocked and to change your password. For this reason we encourage everyone to change their password as soon as you get the first reminder about the password expiration.

  • To change your Novell password at anytime:
    • Log in to Novell and be at your computer desktop
    • Close any open programs and save open documents
    • Simultaneously press CTRL-ALT-DEL
    • Press the Change Password icon
    • Enter the old and new password information where indicated
    • Click OK
  • When I am told my network password is about to expire, what do I do? What is a grace login? Changing your network password is simple, if you do it as soon as you are requested. Learn how »
  • Lost password? Use this form »

SWS (Student Web Services) [grades, schedule of classes]
The system allows you to change the password -- once you've changed it, all that can be done is reset the password.

  • Locked? Accounts are locked after three unsuccessful login attempts. This is to help protect your account from unauthorized access. Accounts are automatically unlocked after 30 minutes. Please try again after that time.

  • Changing your password

    1. Using a web browser, access the Student Web Services link from the Student Intranet page.
    2. Enter your SWS user name and your SWS password.
    3. Click on the “Change Password” link from the left sidebar
    4. Enter your old password and your new password where indicated and click “Submit”
    5. Be sure to check that you get a confirmation on the screen that the password change was successful.

    Resetting your password

    1. Using a web browser, access the Student Web Services link from the Student Intranet page.
    2. Click on the "I forgot my Password" link


    3. Enter your user Login ID (this is the same as your e-mail user name), click Continue


    4. Enter your answer to your Secret Question EXACTLY as you originally entered it and click Submit


    5. You will receive a confirmation page similar to this. A temporary password will be sent to your official Loyola e-mail address. Follow the instructions given.

Class web pages [some classes are passworded to protect intellectual property]

Additional password help

Once you have changed some passwords, you may have to do a few other updates so processes continue to function:

 

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