LLS Password policies

All LLS passwords should:

  • Contain 8 characters or more
  • Not be easily guessable (common names or the word “password” won’t be able to be used)

Passwords expire every 180 days (90 days for certain Exeter student information system access). Password histories will be kept so that the previous seven passwords used on a system can’t be recycled. See information below for detailed instructions on changing passwords.

Passwords are required to access:

E-mail [firstname.lastname@lls.edu -- important announcements are sent to this address]

  • Changing E-Mail (LDAP) password

    1. Using a web browser, visit http://mail.lls.edu. 
    2. Enter your e-mail user name (last name, first initial up to eight characters) and your e-mail password.
    3. Click the Options tab and then select the Global tab underneath and then select the Change Password link
    4. Enter your old password and new password and repeat the new password where indicated and click the Save button on the right.
    5. Be sure to check that you get a confirmation on screen that the password was changed.
    6. Keep in mind this password change will affect the password you use to log in to the wireless network (Cisco Clean Access) and to the Corporate Time calendar.
  • Lost password? Use this form and be sure to include a phone number. Resetting your e-mail password may take up to 24 hours.

Novell network [for accessing H drives, campus printers, etc]
The Novell network is set to automatically remind you every six months that your password is about to expire. At that time you will have a number of “grace logins” that will permit you to still use Novell without changing your password. Once you use up these grace logins, your account will lock which will require you to contact ITD to have it unlocked and to change your password. For this reason we encourage everyone to change their password as soon as you get the first reminder about the password expiration.

  • To change your Novell password at anytime:
    • Log in to Novell and be at your computer desktop
    • Close any open programs and save open documents
    • Simultaneously press CTRL-ALT-DEL
    • Press the Change Password icon
    • Enter the old and new password information where indicated
    • Click OK
  • When I am told my network password is about to expire, what do I do? What is a grace login? Changing your network password is simple, if you do it as soon as you are requested. Learn how »
  • Lost password? Use this form »

SWS (Student Web Services) [grades, schedule of classes]
The system allows you to change the password -- once you've changed it, all that can be done is reset the password.

  • Locked? Accounts are locked after three unsuccessful login attempts. This is to help protect your account from unauthorized access. Accounts are automatically unlocked after 30 minutes. Please try again after that time.

  • Changing your password

    1. Using a web browser, access the Student Web Services link from the Student Intranet page.
    2. Enter your SWS user name and your SWS password.
    3. Click on the “Change Password” link from the left sidebar
    4. Enter your old password and your new password where indicated and click “Submit”
    5. Be sure to check that you get a confirmation on the screen that the password change was successful.

    Resetting your password

    1. Using a web browser, access the Student Web Services link from the Student Intranet page.
    2. Click on the "I forgot my Password" link


    3. Enter your user Login ID (this is the same as your e-mail user name), click Continue


    4. Enter your answer to your Secret Question EXACTLY as you originally entered it and click Submit


    5. You will receive a confirmation page similar to this. A temporary password will be sent to your official Loyola e-mail address. Follow the instructions given.

Class web pages [some classes are passworded to protect intellectual property]

Web Crossing [used in some courses]
Your professor will tell you if Web Crossing is being used.

Additional password help

Once you have changed some passwords, you may have to do a few other updates so processes continue to function:

Corporate Time

Corporate Time maintains a local copy of your calendar called an off-line agenda. This agenda maintains your old password once you update your LDAP password. To set a single sign-on for CT, do the following:

  1. Be sure Corporate Time is closed
  2. Open My Computer
  3. Verify that you can see hidden files and folders (Tools-Folder Options-View-Advanced Settings-check Show Hidden files and folders
  4. go to c:\documents and settings\your user name\Application Data\Steltor
  5. delete XTMLOCAL and XTMLOCAL.NDX
  6. open CT, enter your user name and use your new LDAP password

Using a PDA with Corporate Time

If you use a PDA like a Palm Pilot and synchronize it with Corporate Time, you will need to update the CorporateSync program with your new LDAP password. Do the following:

  1. Be sure Corporate Time is closed
  2. click Start -> All Programs -> CorporateSync for Palm -> Corporate Sync 3.0 for Palm Settings
  3. Under Sign-In -> settings -> delete the password shown with asterisks and enter your new LDAP password
  4. Click OK
  5. Run a Hot Sync and your CT data should synchronize with the PDA

Using a multi-function phone (like a Treo) with LLS e-mail

Setting up your multi-function device to receive LLS e-mail varies based on the provider. Some typical provider’s configurations are listed below:

Verizon Wireless Sync

  1. Set up service online at www.wirelesssync.vzw.com.
  2. Select Setup/Account
  3. Select Add Sync Device
  4. Complete the basic email information questions
  5. The e-mail server address is mail.lls.edu
  6. Type of server is IMAP
  7. No SSL required
  8. Click the Test Settings prompt to verify that the Verizon server can talk with the LLS e-mail server
  9. Click Submit

It takes 10-15 minutes for the sync settings to take effect and mail to transfer to your device

Remember that every time you update your e-mail password, you must come back to the Wireless Sync web site and update your stored e-mail password

Cingular Wireless

Follow instructions located at: https://cingular.atgnow.com/cng/tutorials/KB42193.html

  1. For protocol choose IMAP
  2. For Incoming Mail server enter mail.lls.edu
  3. There is no need to complete the Advanced setup section

Remember that every time you update your e-mail password, you must come back to the Account setup screen and update your stored e-mail password

Sprint PCS

You must have purchased a Sprint Vision Package. You will need your Sprint Vision username and password found in your Sprint PCS account under My Personal Information.

  1. If you have not already set up your Sprint Vision username and password login to your Sprint PCS account at www.sprintpcs.com. Your Vision username and password is under My Personal Information
  2. On the Treo, open Versamail and from the menu choose Accounts and Account Setup
  3. You can either edit an existing account (you will need to do this in order to set your LLS password if you have changed it recently) or create a new account
  4. Mail Server = Other
  5. Protocol: IMAP
  6. Click Next
  7. Enter your LLS username and password
  8. Click Next
  9. Enter your LLS E-mail Address
  10. Incoming Mail Server = mail.lls.edu
  11. Outgoing Mail Server = smtp.sprintpcs.com
  12. Click Next
  13. Click Advanced
  14. Click Next
  15. Select "Use authentication (ESMTP)
  16. Username = <your sprint vision username>
  17. Password = <your sprint vision password>
  18. Click Done
  19. Click OK

Using a Blackberry with LLS e-mail

For Cingular customers, follow instructions located at: https://cingular.atgnow.com/cng/tutorials/KB62407.html

If required, enter mail.lls.edu for the server name and IMAP for the server type

For Verizon customers, follow instructions located at: http://www.verizonwireless.com/b2c/splash/blackberry.jsp

If required, enter mail.lls.edu for the server name and IMAP for the server type

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