Clean Access Client Install Instructions
The following instructions detail how to install the Loyola Law School Clean Access Agent on a Microsoft Windows machine. We suggest you print out this document to help you through the installation process. If you have any questions, please contact the Loyola Law School Helpdesk at (213) 736-1097 or email us: helpdesk@lls.edu
Step 1
Start your machine. The first time you attempt to access a website you will receive the redirection message seen in the screenshot below. You may also receive the depicted Security Alert pop-up. If you receive the Security Alert, please click Yes to continue to the Clean Access login page. If you do not receive the Security Alert you will be automatically forwarded to the Clean Access login page. In either case, proceed to Step 2.
Step 2 (User Authentication)
User authentication simply means you need to provide proper credentials (i.e. username and password) in order to gain access to the network. When the login screen loads, use your network/e-mail username (e.g. " doej "). Use the password you created and click Continue. Note that the password is case sensitive . If you do not know your username & password, please go to http://intranet.lls.edu/itd/forms/lostpasswordform.html and request for a password reset. It will take at least a couple of hours and we recommend you have your password handy before you start clean access. You will not be able to access the internet until the Loyola Law School Clean Access Agent is installed and has run successfully on your system.
. 
Step 3
Once you have logged into Clean Access, a Network Security Notice page will display with a button to Download Clean Access Agent 3.5.8. Please click the button to download the client installer to your
Step 4
When you click the download button, you will be prompted to either Run /Open, Download or Cancel.
Click Run
Step 5
You may receive the Security Warning depicted in the screenshot below. If you do click Run to continue.
Step 7
Once you double click on CCAAgent_Setup.exe the Clean Access Agent Welcome screen will launch. Click Next to continue.
Step 8
When you see the Destination Folder screen, click Next to Continue.
Step 9
When you see the Ready to Install the Program screen, click Install.
Step 10
When the client finishes installing, you will be presented with the screenshot below.
Step 11
Once Clean Access Agent is installed, the login window will appear automatically whenever your computer attempts to access the network. Enter your Academics username and password and click Login .
If the Clean Access Agent log in window doesn't appear automatically, you probably have an installed firewall (e.g. Norton Internet Security) preventing the window from popping up. To bypass this problem, modify your firewall rules to allow Clean Access Agent (port 8905). The method for modifying the rules vary depending on the firewall you're running.
Step 12
Vulnerability Assessment
After you successfully log into the system, Clean Access checks your computer for vulnerabilities to make sure it meets the necessary security requirements for connecting to the network. Only compliant computers are granted full network access. Each Monday your machine will be revalidated to ensure compliance for the required software.
What are the requirements for accessing the network?
It's possible that the minimum requirements may vary from time to time in order to remain proactive in preventing new viruses and trojans from infiltrating the network. All students are accountable for keeping their computer updated with current antivirus software and all operating system security patches. Here are the current and planned specific requirements that Clean Access checks:
Windows XP Current requirements:
-
Clean Access Agent
-
Automatic Updates enabled and set to "Download and prompt..."
-
All Windows Critical updates through SP2
-
Up-to-date Antivirus software Symantec/Norton (Provided to all Loyola Law School students free of charge), McAfee or TrendMicro
Windows 2000 Current requirements:
-
Clean Access Agent
-
Automatic Updates enabled and set to "Download and prompt..."
-
All Windows Critical updates through SP4
-
Up-to-date Antivirus software Symantec/Norton (Provided to all Loyola Law School students free of charge), McAfee or TrendMicro
Windows ME/98 Current requirements:
-
Clean Access Agent
-
All Windows Available Critical updates
-
Up-to-date Antivirus software Symantec/Norton (Provided to all Loyola Law School students free of charge), McAfee or TrendMicro
Macintosh - Current requirements: call extension 1097
If no vulnerabilities are found, your computer is considered compliant and is granted full network access. If vulnerabilities are found, your computer is moved into remediation.
Step 13
Remediation
If your computer fails the vulnerability assessment, it is moved into remediation, and you are provided with directions for fixing/patching it. You are given temporary limited network access in order to download any necessary software. Clean Access distinctinguishes between REQUIRED and OPTIONAL software.
Missing REQUIRED Software
Required software must be installed before your computer will be granted network access. If your computer is missing required software, you'll see a message like this:
Click the Go To Link (or Download ) button to download and install the required software. Because this is required, you must correct the problem before full network access is granted.
Missing OPTIONAL Software
At times, Clean Access may notify you of optional software your computer is missing. If your computer is missing optional software, you'll see a message like this:
In this example, the installation of the optional software is a recommendation, not a requirement for full network access. If you do not want to install the optional software, simply click Next in order to gain access to the Internet.
If you'd like to download and install the optional software, click the Go To Link (or Download) button.
Step 14
Removing the Clean Access Agent
The Clean Access Agent is required to connect to LLS network. If you connect your computer to the Internet somewhere other than in LLS, the Clean Access Agent is not required and simply will not appear. However, if you want to remove the Clean Access Agent permanently, go to Start -> Control Panel -> Add or Remove Programs. Select Clean Access Agent and click Remove.